CH Tools Trading – Terms & Conditions

1. Introduction

These Trading Terms and Conditions (“Terms”) govern the sale of products and services by CH Tools (“Company,” “we,” “us,” or “our”) to you, the customer (“you” or “your”). By placing an order with us, you agree to these Terms. Please read them carefully.

2. Orders and Acceptance

2.1 Order Placement: All orders must be placed through our website, in person, or by telephone. Orders are subject to availability and acceptance by CH Tools.
2.2 Order Confirmation: Upon receipt of your order, we will send you an order confirmation via email. This confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel any order at our discretion.
2.3 Pricing: Prices are as listed on our website or provided by our sales representatives. Prices are subject to change without notice. Taxes and shipping costs are additional and will be calculated at checkout or communicated to you prior to finalizing your order.

3. Payment Terms

3.1 Payment Methods: We accept various payment methods, including credit/debit cards and other payment options as specified on our website or provided by our sales representatives.
3.2 Payment Terms: Payment is due at the time of order unless otherwise agreed in writing. For approved credit accounts, payment terms are 30 days end of month.
3.3 Late Payments: Late payments may incur interest charges. You will be responsible for any costs incurred in the collection of overdue amounts.

4. Delivery and Shipping

4.1 Delivery Times: Delivery times are estimates and may vary based on stock availability and other factors. We are not responsible for delays beyond our control.
4.2 Shipping Costs: Shipping costs will be added to your order and will be detailed at checkout or communicated to you prior to finalizing your order.
4.3 Risk of Loss: Risk of loss or damage to products passes to you upon delivery. We are not responsible for any loss or damage once the products are in your possession.

5. Returns and Refunds

5.1 Return Policy: Products may be returned within 7 days of delivery if they are defective, damaged, or incorrect. To return a product, contact our customer service team for instructions.
5.2 Refunds: Refunds will be processed to the original payment method. We will make every effort to process refunds promptly, but please allow 10-14 business days for processing.
5.3 Exclusions: Certain products may be non-returnable or subject to special conditions. Please check product-specific return policies or consult with our customer service team.

6. Warranty and Liability

6.1 Warranty: We provide a warranty on products as specified by the manufacturer. Any additional warranties or guarantees are provided by the manufacturer and not by CH Tools.
6.2 Limitation of Liability: To the maximum extent permitted by law, CH Tools’ liability for any claim arising from the sale of products or services is limited to the amount paid for the products or services in question. We are not liable for any indirect, incidental, or consequential damages.

7. Intellectual Property

7.1 Ownership: All intellectual property rights related to our products, services, and website are owned by CH Tools or our licensors. You may not use, reproduce, or distribute any intellectual property without our prior written consent.

8. Confidentiality

8.1 Confidential Information: Any information disclosed by either party that is designated as confidential or that should reasonably be understood to be confidential must be kept confidential and not disclosed to third parties without prior written consent.

9. Governing Law

9.1 Jurisdiction: These Terms are governed by and construed in accordance with the laws of [your jurisdiction, e.g., Queensland, Australia]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts Queensland.

10. Amendments

10.1 Changes to Terms: We reserve the right to modify these Terms at any time. Changes will be posted on our website, and it is your responsibility to review these Terms periodically. Continued use of our services following any changes constitutes your acceptance of the revised Terms.

For any questions or concerns regarding these Terms, please contact us
CH Tools – Providing Quality Products and Service with Integrity