Questions? Here’s the quick version.
The answers the team gives across the counter — delivery, trade accounts, warranty and the rest. Can’t see yours? Ring through.
The quick answers.
Where are you and when are you open?
58 Hospital Road, Emerald. Open Mon–Fri 7:30am–5pm and Sat 7:30am–1pm, closed Sunday. Ring 07 4982 1322 if you need something outside that.
Call 07 4982 1322 →Do you deliver?
We run local and trade delivery across the Central Highlands and the Bowen Basin — on the van and through our trade accounts. Talk to the team about what works for your site.
Delivery details →Can I click & collect?
Click & collect is coming soon. In the meantime, ring through on 07 4982 1322 and we’ll have your gear ready on the counter.
Phone the team →Is your stock genuine?
Every tool, every time. We source through the manufacturer’s authorised Australian distribution — no parallel imports, no grey-market stock. Full supplier warranty on every unit.
What if something goes wrong?
Bring it back to the counter. Our team manages the claim with the manufacturer’s support — you’re not chasing it yourself.
What brands do you carry?
The brands crews actually run — Milwaukee, Makita, DeWALT, Cigweld, Kincrome, SP Tools — plus a deep range across welding, hand tools, abrasives, lifting and PPE. If it’s not on the floor, it’s usually a phone call or a day away. Ring through and we’ll check.
Shop by brand →Do you do trade accounts?
We do — trade pricing and one contact, and one account covers the shop, the van, vending and direct supply.
Trade Accounts →Do you come to site?
That’s what the van’s for. The Mercedes Sprinter brings the same range and trade pricing out to your yard or site — handy for shutdowns, fit-outs and remote crews. Book it on 0488 467 399 or mobile@chtools.com.au.
Call the van · 0488 467 399 →