Something let go? Bring it to the counter.
Every tool we sell is genuine product through the manufacturer's authorised Australian distribution, with full manufacturer's warranty. No parallel imports, no grey-market stock.
If something fails inside warranty, bring it back to the counter on Hospital Road and our team manages the claim with the manufacturer's support.
The brands' own warranties.
Each brand backs its gear with its own manufacturer's warranty — the terms are the brand's, and conditions apply as published. The full details live on their sites.
Conditions apply to every brand warranty.
The linked terms above are the source of truth. Ring 07 4982 1322 and the team will sort out which one applies.
Brand warranties sit on top of your rights.
Brand warranties sit on top of your rights under the Australian Consumer Law: our goods come with guarantees that can't be excluded. You're entitled to a replacement or refund for a major failure, and to have goods repaired or replaced if they fail to be of acceptable quality.